Return And Refunds
We want to make sure you are happy with anything you buy from us.
General Return Policy
Sundial Games LLC's apparel store uses a print-on-demand company, which means that all products are unique and produced only once ordered.
You have until the end of the business day after placing an order to contact us for a cancellation or other change to an order. Returns and exchanges are not supported after this period.
However, in case of a damaged product or a manufacturing error, we offers a free replacement or a refund if you contact us within 30 days of product delivery.
Please get in touch with our team using the email address email@example.com and provide a clear photo showing the issue. We do not require customers to return any items. Photo evidence will be sufficient for any discussion.
After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences, especially COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.